Career OpportunitieseCollect welcomes the talented individuals.

Career Opportunities

Thanks for your interest in working with eCollect.

eCollect is a licensed commercial agent operating debt recovery and associated business in all states of Australia. I won’t go on here about the philosophies and methods of the company. Have a look at the Who we are Link This is what we tell the world about ourselves and how those who work within eCollect see ourselves.

Where eCollect differs from other collection businesses is in our staffing arrangements.

We do not, as a rule, offer the traditional salaried We are not looking for people who simply want to turn up for work. eCollect’s business is based on successful recoveries and we need prepared and talented people who need to go an extra yard to achieve the best result rather than just have a good attempt.

eCollect Staffing Structure

Trainee Collection Officers

eCollect is committed to training young people for careers in the collection industry. In conjunction with government-accredited training providers, eCollect has developed a training program that provides practical, hands-on training as well as theoretical teaching on all aspects of working in the financial services sector. The course takes about 8 to 12 months to complete. Much of the course is done during working hours with the assistance of an eCollect mentor and a consultant trainer. Some homework is required.

On successful completion, trainees are awarded with a Certificate III in Financial Services.

Potential traineeship applicants should:

eCollect pays for the course provided that it is completed successfully by the trainee.

Trainees work from our offices at 260 King Street Melbourne which is about 5 mins walk to Southern Cross station.

eCollect office hours are 9.30 to 5.30.

The starting salary is the base salary for apprentices / trainees. This is usually raised within 2 months of commencement.

Once you have become familiar with our systems and established yourself with the client base, then eCollect will provide the opportunity for you to obtain a performance based bonus.

Please read this website to understand more about the eCollect business.

To apply, attach your resume to this email here.

Collection Officers

eCollect Collection Officers undertake all types of collection activity under the supervision of an Account Manager or Senior Account Manager.

Collection Officers work from our offices at 260 King Street Melbourne which is about 5 mins walk to Southern Cross station.

eCollect office hours are 9.30 to 5.30.

A starting salary is usually offered with a raise within 2 months of commencement.

Once the Collection Officer has become familiar with our systems and an established performance records, then eCollect will provide the opportunity to obtain a performance based bonus.

Please read this website to understand more about the eCollect business.

To apply, attach your resume to this email here.

Account Managers

eCollect Account Managers undertake all types of collection activity as well as maintaining and building client relationships.

eCollect does not, as a rule, offer the traditional salaried positions to our Account managers.

Let us summarise the financial arrangements first.

eCollect account managers receive an agreed percentage (usually above 50%) of the income generated by accounts under their management. The income is comprised of commission received as well as associated charges e.g. recovery of letter of demand costs. The only deduction from this is for the cost of postage.

eCollect covers all other costs including:

Many reading this will stop at this point thinking “this is a commission only deal I need a fixed salary”. To those people we say:

So, what can eCollect do for you?

First and foremost, we have excellent systems, which we have built from the ground up and are used exclusively by our company. These systems give us an edge over our competitors. Our systems are internet based including our telephone system. This allows for people to have the ability to work from home or any other location where a broadband internet connection exists. Working from home is only encouraged after an initial training period in our office.

Second, our staff members are keen to assist new account managers to build the business. The bigger eCollect becomes the easier it is for each account manager to attract new clientele.

Third, the eCollect system has in-house lawyers who are available to handle the legal part of the recoveries process. They are linked closely with the eCollect system, which allows for lower prices and faster action where legal work is necessary.

Fourth, we have experience within our company that is available to you. We have made mistakes as our business has been built. These mistakes have cost us money. With our guidance, you can build a business without making the same mistakes.

Lastly, joining eCollect as an account manager allows you the freedom to develop your own business using our established systems, profile and business relationships. You have the benefits of a group and the advantages of being your own boss. Your part of the business can be as big as you want to make it.

If having read this, you think you have what it takes, then please click the link below and attach your resume with your contact details.

To apply, attach your resume to this email here.

Senior Account Managers

See More Info under Account Managers.

The difference between eCollect Account Managers and Senior Account Managers is that the Senior Account Managers have a complete portfolio of clients which have been sourced and maintained by the Senior Account Manager. Senior Account Managers do not rely on eCollect to provide their portfolio of clients and have a direct and personal relationship with their clients.

The eCollect staffing structure is tailor made for Senior Account Managers to increase their remuneration to levels far in excess of those paid by our competitors.

For further information, please call our Managing Director James Woods on 03 8611 2610 or send your resume by email here.

General Managers

eCollect appoints General Managers to manage the company’s operations in specific areas of business where larger volume of recovery matters are being undertaken.

The role of the General Manager encompasses:

eCollect is currently seeking a General Manager’s Medical Recoveries to build upon a small but established clientele of medical specialists who use eCollect for their recovery matters.

To begin, the role will be primarily a business development role which will involve identifying and approaching medical specialists in Victoria and then Australia wide.

The General Manager’s Medical Recoveries will, at first instance, undertake the recovery work personally but with the required high level of new business development skills being demonstrated, assistance of Account Managers and Collection Officers should be needed within a few months of appointment.

The successful applicant is likely to have extensive practical knowledge of the administration of specialist medical practices especially from an accounts receivable perspective. Knowledge of debt recovery procedures will also be evident although actual debt recovery experience is not necessary. The ability to generate new business and maintain those relationships once generated is essential.

The General Manager’s Medical Recoveries will work from our offices at 260 King Street Melbourne which is about 5 mins walk to Southern Cross station.

Prior to the appointment of the General Manager’s Medical Recoveries, a set of sales and fee targets will be fixed.

Remuneration of a monthly salary plus superannuation plus performance based bonus using the sales and fee targets will be negotiated.

Applicants are required to provide a short plan on how they intend to generate new business including new business approaches per month and new business commitments per month. Applicants should also provide their expected salary range.

For further information, please call our Managing Director James Woods on 03 8611 2610 or send your resume by email here.