We collect your money as if it were ours

No up front fees. Just results. No recovery, no commission. 20+ years of proven results in Australia & NZ.

Get a Free Debt Appraisal

Why businesses choose us

Built to collect - Designed to deliver

No Upfront Costs

Start now, pay only when recovery succeeds.

Zero Monthly Fees

No subscriptions. No hidden charges. Just results.

No Monthly Minimum Debts

We handle single accounts or full portfolios—big or small.
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How it works

Simple, transparent, and performance first

Recover unpaid debts quickly, legally, and without upfront costs.

Get started fast with no fees, no pressure — and full visibility from day one.

  • Upload overdue accounts in minutes — no setup fee or paperwork.

  • Our experts begin recovery right away, keeping you informed.

  • Track real-time updates 24/7 through your online dashboard.

  • Only pay when we collect — no recovery, no commission.

Get a free Debt Appraisal

Trusted by SMEs, corporates, and government organizations for over 20 years

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Real impact, measurable results

Backed by 20+ years of experience across every major sector.
20,000+

Clients

We’ve helped over 10,000 businesses across AU & NZ, from ASX listed and Fortune 500 companies to SMEs over 20 years.

120M +

Debts collected

Over $120M recovered with a no-recovery, no-commission model that keeps performance and trust at the core.

AU + NZ

Serving Since 2002

Over $120M recovered with a no-recovery, no-commission model that keeps performance and trust at the core.

Smart platforms - Real results

From live progress tracking to intelligent debt analysis, our in-house platforms make collection transparent, data-driven and effortless.

Debt Terminator

Start now, pay only when recovery succeeds.

Powered by decades of industry experience and backed by E C Legal, the Debt Terminator analyses your debt details and provides a personalised recovery plan — including recommended actions, key contacts, and estimated costs.

Real-Time Recovery Dashboard

Track your recovery process with full transparency.

Our client portal gives you 24/7 access to live updates, progress metrics, and payment insights — empowering you to see exactly how your debts are being managed at every stage.

See what clients say about our service

Florio...

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eCollect sharper than your normal collection agency. They work your file from start to end and always keep you informed of their progress each step of the way to final collection. Your account manager is passionate and keen to bring you positive results.

Service Providers

Mike D

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Given we have a number of franchisees in our business it’s important we have a good solid relationship with someone who can assist our franchisees in chasing up some outstanding debts. eCollect provide us with a great solution and after speaking to franchisees they find the help & support fast & simple.

Service Providers

Matt M

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A solid outcome with 100% of the debt to be paid and a good chunk of the legals.We were successful based on our solid record keeping, terms of business and relentless follow up. ECLegal were then able to steer us in the right direction with an aggressive collection focus and good legal advice.

Service Providers

We specialise in recovering all types of debt

Every client is different, so we built our service to support you at every level.

Customer-First Approach

You’ll work with a real person, not a portal. Our team treats your debts like their own.

Real-Time Cloud Tracking

Monitor progress 24/7 from your dashboard — no chasing, no waiting.

Expert Recovery Team

Our in-house specialists are trained to act fast, negotiate smart, and collect more.

Free Professional Advice

We provide free advice to build our relationship and for you to understand the game plan.

Debts of All Sorts

Our collectors are strategic and fully comply with local laws across all Australian and New Zealand territories.

Expert Recovery Team

Our in-house specialists are trained to act fast, negotiate smart, and collect more.

Let’s recover your debts without the stress

We make debt recovery simple, fast, and results-driven. Upload your files, track progress in real-time, and only pay when we collect.

Get a free Debt Appraisal

Frequently asked questions

With more than twenty years of operational experience, eCollect has supported over ten thousand clients across Australia and New Zealand. We provide professional debt collection services to organisations of every size, from sole traders to national enterprises, and specialise in recovering debts arising from invoices, contracts, orders and recurring service arrangements. Our sector expertise includes:

Accounting and Bookkeeping | Aged Care | Building and Construction | Childcare | Clubs and Associations | Education Providers | Financiers | Fitness Clubs and Gyms | Government | Hospitality | Legal Practitioners | Manufacturing and Wholesale | Medical and Dental | Non-business Debts | Real Estate | Registered Training Organisations | Sales and Marketing | Service Providers

There is no limit to the number of debts you can assign to eCollect. Once you are onboarded, our team reviews each matter individually, assessing case quality and recommended process.

You may submit a single debt or an entire portfolio at any time.

eCollect provides recovery services for debts of any size, from low value single accounts to complex or high volume portfolios.

eCollect is licensed to operate in all Australian states and territories and also provides services throughout New Zealand. With offices located across major cities, we deliver consistent, compliant and efficient debt recovery regardless of where your business is based.

Debt Terminator is eCollect’s cloud-based assessment tool that reviews your debt information and provides a tailored recovery outlook. It is a no obligation, free service that offers clarity on the likelihood of recovery, suggested next steps and indicative costs.

It is your money — the eCollect Debt Terminator shows how to recover it. Begin your assessment today.

Our no-recovery, no-charge model means you only pay commission when we successfully collect your debt. There are no onboarding fees, no lock-in contracts and no hidden charges. You maintain full control at every stage.

No. eCollect does not operate a call centre. Every client works directly with an experienced industry-specific Account Manager supported by our in-house recovery team and EC Legal. This ensures your matters are handled by professionals who understand your sector, your customers and the commercial settings that influence recovery.

Timeframes vary depending on the age of the debt, supporting documentation, debtor engagement and industry. Some matters may resolve within weeks, while complex debts may take longer. From day one, you receive transparent updates through your cloud dashboard so you always know exactly where your file stands.

Trusted in Australia, New Zealand & Beyond

Melbourne

03 8611 2600

Level 9, 461 Bourke Street Melbourne VIC 3000

Brisbane

07 3123 4031

Level 38/71 Eagle Street Brisbane QLD 4000

Auckland

+64 9 951 8000

27E/16 Gore Street Auckland Central Auckland 1010

UK - eRecoveries

erecoveries.co.uk

Our eRecoveries service based in UK applying high-end technology to cover the full receivables management process for you

Your Partners in Recovery

eCollect

Our core debt recovery and collection service, operating across Melbourne, Sydney, Brisbane, and Auckland.

E C Legal

Specialist legal support for debt and credit matters, based in Australia.
eclegal.com.au

eReceivables

Designed for Australian receivables management and credit operations, uniting intelligent software with real operational expertise.
ereceivables.com.au

eRecoveries

Expanding our debt recovery expertise across the United Kingdom market, supported by advanced systems, industry trained specialists and a proven no-recovery, no-charge model.
erecoveries.co.uk