Why You Shouldn’t Ignore a Debt Collection Agency If Approached?

James Woods

Written by James Woods, Managing Director

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Published on:December 2, 2025
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Read time:10 minutes
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At a glance

  • Learn why delaying debt payments triggers financial hardships.

  • Understand how unresolved debts strain personal relationships and household stability.

  • Discover expert guidance on preventing debt relapses and maintaining financial stability.

  • Gain valuable advice from eCollect, a trusted debt collection agency serving Melbourne, Sydney, and Brisbane.

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“The debtor” is a common term for someone who borrows money. Quite often, the creditor (one who lends the money) may get in touch with a debt recovery agency.

When Would a Debt Collection Agency Contact You?

While the most common reason a Melbourne-based debt collection agency would contact you is to remind you of a payment that is soon to be due or to request an overdue payment. Some more reasons they could get in touch would include:

  • Providing details on the account and any debt

  • Clearly outlining the repercussions of non-payment, such as the legal actions that a debt collector or creditor may take or service limits that may be relevant, such as service termination

  • Establishing a plan for debt payback

  • Offering a payment schedule

  • Reviewing current payment arrangements after a specified period

  • Determining the cause of the debtor’s lack of communication

  • Asking why a repayment plan that has been agreed upon is not being implemented.

  • Looking into if the debtor has relocated without telling the debt collector when there is reason to believe this has happened

  • Locating, examining, or regaining possession of a security interest, such as a car

Why Won’t They Leave me alone?

It is their job to remind you to pay the dues. Avoiding a debt collector won’t make the loan dissolve magically. A debt collector will only disappear if you ignore them. As a fact of the matter, as stated above, there may be multiple reasons they want to connect with you apart from debt collection.

Why Should You Pay Heed To The Debt Collector’s Call?

Alternate Options:

You are probably facing a grave challenge and are unable to keep up with your original payment plans. The collectors may listen to your situation and offer you a new repayment plan that works for you and the lender. Of course, if you keep ignoring the calls, recovering from the crisis all by yourself will be a challenge.

Line of Defence:

You may be sued if you ignore the debt collector. If you still need to pay attention, you may not be able to defend yourself and receive a default judgment, which might hamper your credit rating.

Save your Credibility:

Upon being constantly ignored, the lender will report you as a defaulter. Depending on the debt type and jurisdiction, this defaulter status can reflect poorly on you, your business, or both.

Your Debt May Increase:

When you ignore a debt collector, interest and other penalties increase the weight of your debt. It might be too late to negotiate a lesser debt amount by the time you react.

Let us assume you ignored the collection agency. Does that stop your loan from incurring interest? As a fact of the matter, it might incur an additional penalty and/or interest, either as a prejudgment or post-judgment interest.

Suppose you have a loan at 6 percent interest. Due to non-payment and no communication, you now have an additional penalty of 2% interest above the overdraft rate. Now you have a 6+2 percent to pay, and ignoring it is not making it any lighter. Ignore it for seven years, and your debt will have doubled.

Manifold Issues:

A judgment from the court is a public matter that will affect your credit rating. Adding a court judgment will last 12 to 15 years, incurring interest and being collectible at any time. In addition to the onerous financial burden, a lawsuit is time-consuming, which exacerbates your emotional troubles, and adds court and attorney charges to your economic issues.

Do note that a debt recovery agency can take various courses of action within the stipulated regulatory guidelines and laws.

If not you:

As per law, if the debtor does not respond, they can get in touch with your spouse, a romantic partner, a guarantor, or a relative.

You Are the Best Judge:

Let’s face it; problems are like pregnancies. No one is a little pregnant. They keep growing if you keep ignoring them. So, the best option we have is to deal with it. Instead of ignoring them, it is wise to talk to them, explain the situation, and work with them to get better options. Getting slapped with a judgment that spoils your hard-earned credibility, adds on penalties, and increases your financial burden is not a good option. We have complete faith in you and your ability to cope with your situation. The debt collectors are doing their job and can be of help.

James Woods

James Woods

Managing Director

James has operated businesses since his late teens including windsurfer hire (1977 – 1981), yacht charter (1990 – 2001), motor accident repairs (1984 – 1989) and debt recovery (2002 to the present). He holds a B.A. and LL.B. from Monash University and was admitted as a lawyer in 1983. He is also a Graduate of the Australian Institute of Company Directors.

+613 8611 2610
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james.woods@ecollect.com.au

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