Debt collectors Brisbane

Our debt recovery services are fast, professional, and ethical in Brisbane and nearby areas.
For debt recovery, eCollect is among Australia’s top agencies.


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Debt recovery and credit management agency eCollect is committed to helping businesses succeed. Whether you are an entrepreneur or a multi-national company, we take on the responsibility to recoup your debt.

We’ll make sure there’s a minimal hassle and a quick result, so you’ll have time to focus on what you do best. Consequently, we have the resources, experience, and track record of delivering. We collect no commission unless we recover.

With decades of experience, our experienced credit specialists are highly qualified and dedicated to getting your debt paid in the shortest amount of time. Using the most efficient debt recovery strategies, we get to the bottom of why you’re not getting paid.

Over 20 years of experience in debt recovery and have proven strategies proving debtors will pay when our licensed professionals and reputable debt agency is involved. We are incredibly invested in every case we receive and work on each case relentlessly with the sole objective of ensuring a successful recovery along the way. In other words, our business model is commission only (no win – no fee).

Without the help of eCollect professionals, debt recovery can become extremely complex. Fortunately, we specialise in this. We have trained for situations like yours. We guarantee the best possible chance of getting the money you deserve.

Often, the process of collecting a debt can be quite lengthy. Even worse, debts are commonly large amounts of money, and if the money is not recovered, it can have a significant impact. If you’ve been harmed by a business that won’t pay, please contact us immediately; the sooner, the better. While Australians love credit, we frequently see the devastating effects of ineffective accounts receivable functions. Our staff at eCollect has received extensive training to help you navigate the most complex issues in consumer or commercial collection.

After receiving your instructions, we will take action to collect your debt within 24 hours. Our initial step will be to contact the debtor by phone, email, and letter. In addition to providing free reporting at your convenience, we pride ourselves on providing personal service, a 24/7 online portal, reporting, and RESULTS.

You should contact us if you have payments owed to your business that is not being paid. From start to finish, we will take care of your debt recovery. You can reach our debt recovery team by phone or e-mail.


No fees upfront.

Due to our reputation as the best debt collection agency in Brisbane, we do not require up-front retainers or exclusive agreements. Contact our debt collectors, and we will handle the rest.

No Collection No Charge!

Performance-based debt recovery services. For our efforts, we take a small percentage of recovered overdue accounts. No fee is charged if we are not able to collect your debt.

No Monthly Membership Fees

We do not charge you any upfront fees or membership fees.

Well-versed Collectors!

As specialists in debt recovery, we have built our expertise over the last 25 years and take great pride in the results we achieve. Count on our debt collectors the next time you need recovery services.

No Monthly Minimum Debts

We do not have monthly minimum debt placement requirements.

Compliance with the Industry

eCollect adheres strictly to a Statement of Compliance and a Code of Ethics. Our actions are aligned with our mission, goals, and objectives to help you recover bad debt.

Updates are available all the time.

If you use the online form, you can lodge a debt as well as access your account whenever you want.

Local Recovery Services

With utmost professionalism, our team of debt recovery specialists adhere to state-specific and federal debt collection laws & regulations.

Debts of all Sorts

No matter the type of your debt, our collectors are trained in recovering debts strategically and by fully complying with local laws in all Australia & NZ territories.

Clients That Trust Us

Frequently Asked Questions

Don't debt collectors cater to large companies - not small and medium businesses?

Yes, some firms specialise in collecting debt from large companies. Nevertheless, there are companies (including eCollect) specialising in small and medium businesses and their debt collection needs. Any outstanding debt you may have with your customers, regardless of how big or small your business is, can be recovered by us.

Is it necessary to hire a debt collector?

Depending on your trade terms, yes. When debt becomes due and payable, you can begin pursuing it. Generally, collecting a debt that is older is harder. For instance, debts that are over 180 days overdue are significantly harder to collect than debts that are just 90 days overdue.

Would I lose the customer if I hired a debt collector to pursue the debt?

It is not the case if your debt collection firm has a policy of ‘no collection, no charge.’

At eCollect, we have this policy – we only charge a fee if the debt is successfully collected. When seeking to recover a debt, it is important to work with a debt collection agency that is reputable, ethical and does not employ standover tactics. Also, ensure that the debt collectors you hire are aware of their debtor’s rights.

Using a recovery agency sends a message that late invoices will not be tolerated. In any case, it is your right to collect money that your customer owes you. A customer who always pays your invoices late and causes cashflow problems is often better to lose than one who disrespects your business.

Is there any information you need to begin the collection process?

We provide you with an online form to lodge your debt, saving you time and facilitating the debt collection process.

Here you can fill out all the information we need about you and the debtor to get started. Also, we would like to see a copy of any outstanding invoices that can be emailed to us.

Find out more about our recovery process by calling 1300 666 585 or sending an email to

How can debtors make payments?

Electronic transfers or cheques are acceptable. The funds will be sent to you (net of our fees) within 7 days of clearing in our trust account.

What sets eCollect Services apart?

Since more than 25 years ago, we have been helping clients in the debt collection industry. With our vast experience and skill in debt recovery, eCollect continues to deliver successful results to our clients. We have established strong relationships with our clients through our years of experience, professionalism, and track record of success. We promise to provide an unparalleled level of service to every single client, one they can count on and one we can be proud of.

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