Debt collection for Accounting & Bookkeeping Firms

Accounting and bookkeeping firms face delayed payments, fee disputes, scope misunderstandings and increasing administrative pressure. Late invoices disrupt cash flow, affect staffing and slow firm growth. eCollect provides professional, compliant and industry-specific debt recovery designed to protect client relationships while delivering fast, transparent and ethical outcomes.

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Why accounting & bookkeeping firms need specialist debt recovery

Accounting and bookkeeping firms often face clients who agree to work but later dispute fees, misunderstand scope or delay payment. General-purpose collection methods rarely work due to confidentiality needs, professional obligations and the nuanced nature of service-based billing. Delayed receivables impact cash flow, staffing, growth and compliance workloads. Specialist recovery ensures matters are handled professionally, transparently and without damaging client relationships.

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Our Accounting Collections Process

A tailored workflow designed for professional services, fee disputes, recurring retainers and overdue engagements unique to accounting and bookkeeping firms.

How we work with your firm

  • Recovery of unpaid fees owed directly to your practice

  • Recovery of debts owed to your clients

  • Support for long-overdue or newly overdue accounts

  • Proactive management for invoices nearing due dates

  • Consistent workflows aligned with your billing terms

We recover your overdue fees with professionalism and complete compliance.

Start Recovering Your Fees

Your eCollect team specialised in Accounting & Bookkeeping collections

Grant Rudlin

Business Development Manager

Darryl Sherer

Business Development Manager SMEs

Business Development Manager – Your primary contact for onboarding, strategy, training and bulk uploads. Works on commission — aligned to your results.

Account Manager – Your debt collection specialist who manages every matter from lodgement to completion.

eCollect Senior Management – Available whenever additional support or oversight is required.

Why choose us

Every client is different, so we built our service to support you at every level.

Customer-First Approach

You’ll work with a real person, not a portal. Our team treats your debts like their own.

Real-Time Cloud Tracking

Monitor progress 24/7 from your dashboard — no chasing, no waiting.

Expert Recovery Team

Our in-house specialists are trained to act fast, negotiate smart, and collect more.

Industry partners who trusted our service

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Florio...

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eCollect sharper than your normal collection agency. They work your file from start to end and always keep you informed of their progress each step of the way to final collection. Your account manager is passionate and keen to bring you positive results.

Accounting & Bookkeeping

Mike D

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Accounting & Bookkeeping

With many franchisees, we needed a partner who could assist with outstanding debts. eCollect provide a great solution, and franchisees find the help and support fast and simple.

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Matt M

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McArthur

A solid outcome with 100% of the debt paid and a strong legal recovery. Their relentless follow-up and guidance from E C Legal delivered an excellent result.

Accounting & Bookkeeping

Frequently asked questions

Usually invoices, statements and debtor details. Engagement letters or scope evidence help if a debtor disputes fees.

Yes. We work seamlessly with Xero, MYOB and QuickBooks, including bulk imports aligned to your payment terms.

Yes. We can manage debts owed to your firm or owed to your clients under your authority.

We request supporting documents only when necessary. Our process handles fee-dispute communication professionally and compliantly.

No. There are no joining fees, no upfront costs and no administration charges. You only pay if we recover your money.

Yes. We manage single overdue invoices through to large multi-period arrears.

Let’s recover your debts without the stress

We make debt recovery simple, fast and results-driven.
Upload your files, track progress in real-time and only pay when we collect.

Get a free Debt Appraisal

Trusted in Australia, New Zealand & Beyond

Melbourne
03 8611 2600

Level 9, 461 Bourke Street, Melbourne VIC 3000

Brisbane
07 3123 4031

Level 38/71 Eagle Street Brisbane QLD 4000

Auckland
+64 9 951 8000

27E/16 Gore Street, Auckland Central, Auckland 1010

UK - eRecoveries

eCollect.org

Our eRecoveries service based in UK applying high-end technology to cover the full receivables management process for you

Your Partners in Recovery

eCollect

Our core debt recovery and collection service, operating across Melbourne, Sydney, Brisbane, and Auckland.

E C Legal

Specialised legal services for debt and credit matters, trusted by clients throughout Australia.
eclegal.com.au

eReceivables

Designed for Australian receivables management and credit operations, uniting intelligent software with real operational expertise.
ereceivables.com.au

eRecoveries

Expanding our debt recovery expertise across the United Kingdom market, supported by advanced systems, industry trained specialists and a proven no-recovery, no-charge model.
erecoveries.co.uk