Unpaid fees and disbursements recovered discreetly, without straining the client relationship.
No collection, no fee. No upfront cost.
Legal debts involve disclosure rules, cost agreements, interest entitlements and sensitive client relationships. Disputed fees, unpaid invoices, trust-to-office gaps and aged WIP require careful handling. Standard collection methods do not reflect legal compliance or professional conduct obligations. Specialist recovery ensures accurate communication, protects ongoing retainers and restores cash flow while maintaining your firm’s reputation.
A structured, compliant workflow designed for legal invoices, fee agreements, disputed costs and ongoing client-relationship considerations.
How we recover legal debts
Recovery of overdue invoices, fixed-fee arrangements and hourly rate disputes
Action on unpaid trust-to-office transfers and aged WIP
Sensitive management of active-matter clients with ongoing retainers
Review of cost agreements, interest and recoverable costs
Seamless escalation via E C Legal when litigation is required
We recover overdue legal fees while protecting client relationships and professional compliance.
The full legal-billing ledger, across Australia and New Zealand.
Unpaid legal fees. Billed and rendered invoices, ageing WIP once invoiced.
Disbursements. Counsel fees, court filing fees, expert reports, search and title fees.
Party/party costs. Post-order recovery where the other side won't pay.
Interstate and cross-border matters. Including debtors located in NZ.
Same approach for a single stubborn file or a full accounts-receivable clean-out. Sits alongside our broader commercial debt recovery work.
1. Load the matter. Upload the file through our 24/7 online portal. Invoice, ledger, any correspondence. Takes a few minutes.
2. Dedicated review. A legal-sector account manager reads the file, not a call-centre operator. Anything sensitive gets flagged before first contact.
3. Final Demand issued. Professional, measured, in writing. No aggressive tactics that could create a professional-conduct headache for you.
4. Negotiation and payment arrangement. Most matters resolve here. Lump sum, instalments, or a signed agreement.
5. Escalation to E C Legal. If the debtor still won't pay, our in-house law firm takes over. Letter of demand on law firm letterhead, statutory demand, or court proceedings where warranted. No new brief, no new firm to onboard.
Two alternatives sit on your desk right now. Chase it yourself, or send it to a costs assessor or litigator. Here's how we compare.
The credentials, stacked. 20+ years operating. 10,000+ clients. $120M+ recovered (our own record). Commercial Agent licences in every state we operate. Australian Credit Licence. AFCA membership. ISO 9001. Statutory trust account. Professional Indemnity and fidelity insurance. And E C Legal in-house, so escalation doesn't mean starting over.
We recover across every Australian state and New Zealand. Teams in Melbourne, Sydney and Queensland handle local matters with working knowledge of the relevant Legal Profession Act billing rules. Cross-border files, Trans-Tasman included, stay with the same account manager end to end.
Business Development Manager – Your primary contact for onboarding, process design, training and integration. Commission-based and fully aligned with your outcomes.
Account Manager – A finance-specialised collector managing all recovery stages from lodgement to completion.
eCollect Senior Management – Available when additional oversight or escalation is required.
Every client is different, so we built our service to support you at every level.
Florio...
Company (optional)
eCollect sharper than your normal collection agency. They work your file from start to end and always keep you informed of their progress each step of the way to final collection. Your account manager is passionate and keen to bring you positive results.
Accounting & Bookkeeping
Mike D
Accounting & Bookkeeping
With many franchisees, we needed a partner who could assist with outstanding debts. eCollect provide a great solution, and franchisees find the help and support fast and simple.
- Accounting & Bookkeeping
Matt M
McArthur
A solid outcome with 100% of the debt paid and a strong legal recovery. Their relentless follow-up and guidance from E C Legal delivered an excellent result.
Accounting & Bookkeeping
The client hears from us, not you. Communication stays professional and written where possible. We open with a Final Demand that acknowledges the professional context, offers a payment path, and avoids anything that could be characterised as harassment or a breach of professional-conduct expectations. Most matters resolve at this stage. Your name is preserved. If the client wants to keep instructing you on unrelated work, that door stays open.
No collection, no fee. No upfront, no membership, no monthly minimum. You pay a commission only on what we recover. If nothing comes in, you pay nothing. That's the whole model.
Costs assessment is a formal process. It takes months and involves fees, an assessor, and often a contested hearing. It's the right tool for disputed bills. For unpaid but undisputed invoices, we're faster and cheaper. No filing fees, no assessor's fees, no self-representation problem. If assessment is genuinely required, we'll tell you upfront during the free appraisal.
The file moves to E C Legal, our in-house law firm. Options include a formal letter of demand, a statutory demand where the debtor is a company, or court proceedings. You're not briefing a new firm. Same account manager, same portal, escalated path.
Yes. Counsel fees, court filing, expert reports and search fees are all recoverable, whether bundled into your invoice or itemised separately.
Yes. Commercial Agent licences held in every jurisdiction that requires one, plus Australian Credit Licence and AFCA membership. We operate across all Australian states and New Zealand.
From sole traders to national firms, we recover debts across 20+ sectors.
We make debt recovery simple, fast and results-driven. Upload your files, track progress in real-time and only pay when we collect.
Level 9, 461 Bourke Street, Melbourne VIC 3000
Level 6, 115 Pitt Street Sydney NSW 2000
Level 38/71 Eagle Street Brisbane QLD 4000
27E/16 Gore Street, Auckland Central, Auckland 1010
Unpaid fees and disbursements recovered discreetly, without straining the client relationship.
No collection, no fee. No upfront cost.
Legal debts involve disclosure rules, cost agreements, interest entitlements and sensitive client relationships. Disputed fees, unpaid invoices, trust-to-office gaps and aged WIP require careful handling. Standard collection methods do not reflect legal compliance or professional conduct obligations. Specialist recovery ensures accurate communication, protects ongoing retainers and restores cash flow while maintaining your firm’s reputation.
A structured, compliant workflow designed for legal invoices, fee agreements, disputed costs and ongoing client-relationship considerations.
How we recover legal debts
Recovery of overdue invoices, fixed-fee arrangements and hourly rate disputes
Action on unpaid trust-to-office transfers and aged WIP
Sensitive management of active-matter clients with ongoing retainers
Review of cost agreements, interest and recoverable costs
Seamless escalation via E C Legal when litigation is required
We recover overdue legal fees while protecting client relationships and professional compliance.
The full legal-billing ledger, across Australia and New Zealand.
Unpaid legal fees. Billed and rendered invoices, ageing WIP once invoiced.
Disbursements. Counsel fees, court filing fees, expert reports, search and title fees.
Party/party costs. Post-order recovery where the other side won't pay.
Interstate and cross-border matters. Including debtors located in NZ.
Same approach for a single stubborn file or a full accounts-receivable clean-out. Sits alongside our broader commercial debt recovery work.
1. Load the matter. Upload the file through our 24/7 online portal. Invoice, ledger, any correspondence. Takes a few minutes.
2. Dedicated review. A legal-sector account manager reads the file, not a call-centre operator. Anything sensitive gets flagged before first contact.
3. Final Demand issued. Professional, measured, in writing. No aggressive tactics that could create a professional-conduct headache for you.
4. Negotiation and payment arrangement. Most matters resolve here. Lump sum, instalments, or a signed agreement.
5. Escalation to E C Legal. If the debtor still won't pay, our in-house law firm takes over. Letter of demand on law firm letterhead, statutory demand, or court proceedings where warranted. No new brief, no new firm to onboard.
Two alternatives sit on your desk right now. Chase it yourself, or send it to a costs assessor or litigator. Here's how we compare.
The credentials, stacked. 20+ years operating. 10,000+ clients. $120M+ recovered (our own record). Commercial Agent licences in every state we operate. Australian Credit Licence. AFCA membership. ISO 9001. Statutory trust account. Professional Indemnity and fidelity insurance. And E C Legal in-house, so escalation doesn't mean starting over.
We recover across every Australian state and New Zealand. Teams in Melbourne, Sydney and Queensland handle local matters with working knowledge of the relevant Legal Profession Act billing rules. Cross-border files, Trans-Tasman included, stay with the same account manager end to end.
Business Development Manager – Your primary contact for onboarding, process design, training and integration. Commission-based and fully aligned with your outcomes.
Account Manager – A finance-specialised collector managing all recovery stages from lodgement to completion.
eCollect Senior Management – Available when additional oversight or escalation is required.
Every client is different, so we built our service to support you at every level.
Florio...
Company (optional)
eCollect sharper than your normal collection agency. They work your file from start to end and always keep you informed of their progress each step of the way to final collection. Your account manager is passionate and keen to bring you positive results.
Accounting & Bookkeeping
Mike D
Accounting & Bookkeeping
With many franchisees, we needed a partner who could assist with outstanding debts. eCollect provide a great solution, and franchisees find the help and support fast and simple.
- Accounting & Bookkeeping
Matt M
McArthur
A solid outcome with 100% of the debt paid and a strong legal recovery. Their relentless follow-up and guidance from E C Legal delivered an excellent result.
Accounting & Bookkeeping
The client hears from us, not you. Communication stays professional and written where possible. We open with a Final Demand that acknowledges the professional context, offers a payment path, and avoids anything that could be characterised as harassment or a breach of professional-conduct expectations. Most matters resolve at this stage. Your name is preserved. If the client wants to keep instructing you on unrelated work, that door stays open.
No collection, no fee. No upfront, no membership, no monthly minimum. You pay a commission only on what we recover. If nothing comes in, you pay nothing. That's the whole model.
Costs assessment is a formal process. It takes months and involves fees, an assessor, and often a contested hearing. It's the right tool for disputed bills. For unpaid but undisputed invoices, we're faster and cheaper. No filing fees, no assessor's fees, no self-representation problem. If assessment is genuinely required, we'll tell you upfront during the free appraisal.
The file moves to E C Legal, our in-house law firm. Options include a formal letter of demand, a statutory demand where the debtor is a company, or court proceedings. You're not briefing a new firm. Same account manager, same portal, escalated path.
Yes. Counsel fees, court filing, expert reports and search fees are all recoverable, whether bundled into your invoice or itemised separately.
Yes. Commercial Agent licences held in every jurisdiction that requires one, plus Australian Credit Licence and AFCA membership. We operate across all Australian states and New Zealand.
From sole traders to national firms, we recover debts across 20+ sectors.
We make debt recovery simple, fast and results-driven. Upload your files, track progress in real-time and only pay when we collect.
Level 9, 461 Bourke Street, Melbourne VIC 3000
Level 6, 115 Pitt Street Sydney NSW 2000
Level 38/71 Eagle Street Brisbane QLD 4000
27E/16 Gore Street, Auckland Central, Auckland 1010
