Debt collection for Financiers

Lending money is simple; recovering it from borrowers who avoid repayment is not. Finance-sector debt requires speed, compliance and specialist strategies. eCollect has more than twenty years recovering overdue loans, consumer credit, BNPL payments and commercial finance debts across Australia and New Zealand with firm, professional and fully compliant methods.

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Why financiers need specialist debt recovery

Finance-related debts involve complex regulations, evolving borrower behaviour and high complaint risk. Borrowers may be mobile, dispute obligations or exploit technicalities, making standard collection approaches ineffective. Specialist recovery ensures compliant communication aligned with ASIC, ACCC and credit legislation, protects your licence obligations, and stabilises cash flow for lenders, micro-finance providers, BNPL operators and commercial financiers.

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Our Finance Collections Process

A compliant, sector-specific workflow designed for lenders facing mobility, disputes, regulatory scrutiny and complex repayment behaviours.

How we recover finance-sector debts

  • Recovery for payday, micro-finance and short-term loans

  • BNPL strategies tailored to fast-moving repayment behaviours

  • Compliance-focused processes reducing ASIC and AFCA risk

  • Skilled management of evasive or technically sophisticated borrowers

  • Escalation for commercial lending including guarantees and securities

We maximise repayment while protecting your regulatory risk.

Start Recovering Finance Debts

Your eCollect team specialised in Finance-Sector collections

Grant Rudlin

Senior Business Development Manager

Sarah Al Khalifah

Business Development Manager

Business Development Manager – Your primary contact for onboarding, process design, training and integration. Commission-based and fully aligned with your outcomes.

Account Manager – A finance-specialised collector managing all recovery stages from lodgement to completion.

eCollect Senior Management – Available when additional oversight or escalation is required.

Why choose us

Every client is different, so we built our service to support you at every level.

Customer-First Approach

You’ll work with a real person, not a portal. Our team treats your debts like their own.

Real-Time Cloud Tracking

Monitor progress 24/7 from your dashboard — no chasing, no waiting.

Expert Recovery Team

Our in-house specialists are trained to act fast, negotiate smart, and collect more.

Industry partners who trusted our service

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Florio...

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eCollect sharper than your normal collection agency. They work your file from start to end and always keep you informed of their progress each step of the way to final collection. Your account manager is passionate and keen to bring you positive results.

Accounting & Bookkeeping

Mike D

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Accounting & Bookkeeping

With many franchisees, we needed a partner who could assist with outstanding debts. eCollect provide a great solution, and franchisees find the help and support fast and simple.

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Matt M

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McArthur

A solid outcome with 100% of the debt paid and a strong legal recovery. Their relentless follow-up and guidance from E C Legal delivered an excellent result.

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Frequently asked questions

Yes. We specialise in high-volume loans under $5,000, including payday and short-term products, with strict compliance protocols.

Yes. We have dedicated BNPL strategies designed for younger, mobile debtors with multiple obligations.

Our processes comply with ASIC, ACCC, privacy laws and responsible collection practices, reducing complaints and escalation risk.

Yes. We handle guarantees, PPSR securities, real-property securities, corporate debts and insolvency-related matters.

Nothing. There are no upfront fees, no joining costs and no commission unless we recover your money.

Yes. We support structured data lodgement and can design workflows matched to your lending model.

Let’s recover your debts without the stress

We make debt recovery simple, fast and results-driven.
Upload your files, track progress in real-time and only pay when we collect.

Get a free Debt Appraisal

Trusted in Australia, New Zealand & Beyond

Melbourne
03 8611 2600

Level 9, 461 Bourke Street, Melbourne VIC 3000

Brisbane
07 3123 4031

Level 38/71 Eagle Street Brisbane QLD 4000

Auckland
+64 9 951 8000

27E/16 Gore Street, Auckland Central, Auckland 1010

UK - eRecoveries

erecoveries.co.uk

Our eRecoveries service based in UK applying high-end technology to cover the full receivables management process for you

Your Partners in Recovery

eCollect

Our core debt recovery and collection service, operating across Melbourne, Sydney, Brisbane, and Auckland.

E C Legal

Specialised legal services for debt and credit matters, trusted by clients throughout Australia.
eclegal.com.au

eReceivables

Designed for Australian receivables management and credit operations, uniting intelligent software with real operational expertise.
ereceivables.com.au

eRecoveries

Expanding our debt recovery expertise across the United Kingdom market, supported by advanced systems, industry trained specialists and a proven no-recovery, no-charge model.
erecoveries.co.uk