Debt Collector in New South Wales

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Deb Collectors in NSW

A company’s finances and debts can be challenging but managing them is an entirely new level of difficulty. To run your business, you need to maintain a constant cash flow. As a business owner, you may encounter a variety of challenges, such as delayed payments and little time and energy to collect your debts.

The best way to manage such a situation is by hiring Australian debt recovery services. With a 95% recovery rate, eCollect is a reputable debt recovery agency in Australia.

Our services include recovering overdue accounts and enhancing cash flow for businesses of all types. In contrast to other companies, we aim to discover why you haven’t been paid and strive to resolve the problem.

Instead of following a pre-set action path, our debt collectors in NSW use out of the box thinking to simultaneously explore all available collection options in order to maximise the recovery of your money at every stage of the collection process, regardless of your company size.

This approach has allowed us always to get debts paid while maintaining a good relationship with our clients. Our Terms and Conditions and your Contract may contain a clause that will enable us to add recovery costs to the overdue amount. We are commission based and only receive compensation for the money that we collect.

To put it simply, if we don’t collect the debt, we don’t get paid.

eCollect has been providing debt recovery services for over two decades. With the assistance of our skilled team of debt collectors in NSW, we can help companies and businesses recover their debts, so they can use that time to focus on other important matters. If you wish to know more or get a free quote, please don’t hesitate to contact us.


No Joining Fees

Our service is purely commission-based-no joining fees are charged. Our service is tailored to cater for all kinds of businesses, and we don’t impose lock-in agreements; therefore, you can utilise our assistance when you need to chase unpaid invoices.

No Collection No Charge *

Should the debtor be unable to be found or refuse to pay, we do not charge you any commission. We go the extra mile and conduct a free internal feasibility evaluation before pursuing any further action to ensure the debt is commercially viable.

No Monthly Membership Fees

We do not charge you any upfront fees or membership fees.

Experienced Collectors!

With nearly two decades of experience helping people get out of debt, we’ve got your back! Our professional debt collectors have helped thousands of Aussies.

No Monthly Minimum Debts

We do not have monthly minimum debt placement requirements.


As part of its Code of Ethics and Statement of Compliance, eCollect adheres to strict standards. Our mission, goals, and objectives remain the same throughout our activities, namely recovering your bad debts.

Real-time updates

Due to our extensive online presence and reporting capabilities, you will have access to your debt collection records online in real-time, enabling you to monitor due payment records and disburse payments whenever you like.

Local Experience

We have found through experience that personal contact is one of the best ways to recover and collect debt for our clients and their customers.

Debts of all Sorts

No matter the type of your debt, our collectors are trained in recovering debts strategically and by fully complying with local laws in all Australia & NZ territories.

Clients That Trust Us

Frequently Asked Questions

When will my debt be recovered?

This depends on the progress. Most debtors pay when they receive the demand. Others require a court case. The debtor may not be able to pay in full if you obtain a judgment. In such a case, you may have to accept a payment plan. In general, interest on your debt may be charged once a court judgment is entered or in accordance with your trading terms.

My debtor is nowhere to be found; what should I do?

This happens frequently. Some debtors are experts in evading creditors. The following steps may help you locate your debtor:

  • Searching the electoral roll
  • Locating Landgate (if they own land)
  • Conducting a skip trace, in which a process server traces the debtor’s location in detail.
Would it be worth collecting my debt?

The decision ultimately rests with you. In addition to considering the size of the debt, whether the debtor has the means to pay, and whether you can recover debt collection costs from the debtor, you should also consider the amount of the debt.

Does eCollect treat its customers the same way we do?

Here at eCollect, we consider ourselves extensions of your brand. We aim to manage your credit for you. We have highly trained debt collectors who have years of experience in the field. Our team is knowledgeable about the latest privacy legislation requirements and has decades of experience in conflict resolution.

Is there any data I need to provide for you to collect my debt?

Yes, we need a copy of your contract and/or invoice to collect your debt. Additionally, we request the debtor’s name, address, and information about the debt. If in doubt about how much to provide, speak to your eCollect contact.

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