Debt Recovery

Debt Recovery Services

Recovering debts for over 20 years across Australia as if it were our own money. No recovery, no fees.


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Since 1997 eCollect has assisted many small and medium sized businesses across Australia and New Zealand, in recovering their debts in the most professional and ethical way possible. Unlike our competitors, we don’t rely on a huge marketing budgets to bring in a new client. Instead we invest in building trusted professional relationships with our clients. This has established us as one of the leading debt recovery agencies in Australia among small and medium sized businesses.

Here at eCollect we offer cost-effective and results-driven debt recovery solutions. We have recovered debt for over 10,000 small and medium sized businesses in New South Wales, Victoria, Queensland, Western Australia, South Australia and Tasmania.

As specialists in our field and with over two decades of experience, we have the best talent and technology that provides us a competitive advantage in our debt recovery services, compared to our competitors. Our state-of-the-art online debt recovery platform not only makes it easy for businesses to review and monitor the recovery process, but it also makes it easy for the debtors to make payments in a timely manner.

We have a high rate of successful recoveries and are so confident in our recovery practices and team members, that we take on debt recovery assignments that our competitors have deemed impossible. If you are looking for a results-driven, professional and ethical debt recovery agency in Australia, that puts your interest first, then get in touch with us now.


No Upfront Fees

We earn our money by being successful, not for providing letter templates. We are confident in our ability to recover your debt and receive our commission only your money is confirmed in our audited trust account. A debt is not paid until the money is in the bank.

No Recovery, No Commission

Yes, that’s our spiel. We don’t charge commission if we are not able to recover your debt. We built our business by earning our money by collecting yours.

Personal Touch

We don’t use an impersonal call center approach. Instead our trained and experienced account managers (AMs) work closely with our clients and debtors to figure out the best debt recovery strategy. We have the skills to understand debtors and their situation, which helps us to recover our clients’ debt without taking any unnecessary courses of action.

Cloud Recovery Services

We were ahead of our time when we took our business operations online to eliminate the need for our clients to call us for updates on the recovery process. Our state of the art completely online services keep you well-informed of the recovery operation in real time.

Expert In-house Team

Our team is full of experienced debt recovery experts, that are well versed and highly trained to work in line with local laws and regulations. As part of our standard procedure, our team undergoes periodic training in order to remain abreast of the latest developments in the field.

Local Recovery Services

Our team of debt recovery specialists are experts in state-specific and federal debt collection rules & regulations and abide by them with the utmost professionalism.

Clients That Trust Us

Frequently Asked Question

What are your speciality debt collection areas?

Strategies for recovering debt differ from one industry to another. During our years of experience in this field we have collected debts from various industries, and have gained professional dexterity in collect debts related to Invoices, Order and Contractual. Here is a brief run down:

Invoice debts

  • Retailer accounts
  • Wholesalers
  • Real estate agents marketing reimbursements
  • Real estate agents’ sales commissions
  • Completed building & maintenance jobs

Order/Penalty Debts

  • Court orders post judgement
  • Tribunal orders for tenancy matters

Contractual Obligations

  • RTO’s and training organisation fees
  • Immigration consultants
  • Commissions & claw backs
  • Building industry
  • Rentals
  • Aged care providers
  • Membership and cancellation fees
  • Gymnasiums and health clubs
  • ISP’s & Telco’s
Do you provide debt recovery services near me?

Yes, we do. And if you are searching for a debt recovery agency near you, your search ends here. We service Australia and New Zealand. We operate in all Australian jurisdictions and licensed in all jurisdictions with presence in Victoria, New South Wales, Queensland and through our offices in Melbourne, Sydney, and Brisbane. If our office is not located near you, no worries. Just send us your debt and contact details and we will let you know the ways we can help you.

Do you offer free appraisal & quote for recovering my debt?

Assess your debt, including quality of the case, process and the commission you would pay, if we are successful in recovering the debt by trying eCollect’s proprietary debt assessment tool – Debt Terminator.

It’s a complete online tool and is absolutely free. You have no obligations to follow through with the quote. We will never chase you if you don’t get back to us, after receiving a quote. Alternatively, if you have questions, feel free to send them across.

Assess The Status of Your Debt in
Three Easy Steps.

No-Obligation, Absolutely Free
Debt Assessment & Quote Services

Not sure where to start or have questions?

Send us your queries & we will help you in getting started.