Debt Recovery Services

Recovering debts for over 20 years across Australia as if it were our own money. No recovery, no fees.


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Since 1997, eCollect has helped a huge number of small and medium-sized businesses in Australia and New Zealand collect debts in the most professional and ethical manner possible. We don’t rely on large marketing expenses to bring in new clients, unlike our rivals. Rather, we put our efforts towards cultivating long-term professional relationships with our clients. As a result, we’ve become one of Australia’s top debt collection firms for small and medium-sized enterprises. At eCollect, we provide cost-effective and results-oriented debt collection services. In New South Wales, Victoria, Queensland, Western Australia, South Australia, and Tasmania, we have recovered debt for over 10,000 small and medium sized enterprises.

We have the greatest expertise and technology in our sector, and with over two decades of experience, we have a competitive edge in our debt recovery services when compared to our competition. Not only does our cutting-edge online debt recovery platform make it simple for businesses to evaluate and manage the recovery process, but it also makes it simple for debtors to make timely payments. We have a great success record and are so confident in our debt collection techniques and team members that we take on debt recovery assignments that our rivals consider unachievable. Get in touch with us right now if you’re seeking a results-driven, professional, and ethical debt collection agency in Australia that puts your best interests first.

We don’t make money by offering letter templates; we make money by being successful. Only after your money is confirmed in our audited trust account can we be confident in our capacity that we have recovered your debt and can charge our recovery fees. A debt is not paid until the funds have been received by the bank. That is, after all, our pitch. If we are unable to collect your debt, we do not charge a commission. We made our money by collecting yours, and that’s how we grew our company. We don’t employ a faceless call center strategy. Instead, our account managers (AMs) work directly with our customers and debtors to determine the ideal debt collection plan. We have the ability to comprehend debtors and their circumstances, allowing us to collect our customers’ debts without wasting time or resources. When we moved our company activities online to reduce the need for our clients to call us for updates on the recovery process, we were ahead of our time. Our cutting-edge, entirely online services keep you up to date on the recuperation process in real time. Our staff is made up of seasoned debt collectors that are well-versed and well-trained in working within the confines of local laws and regulations. Our team goes through regular training as part of our usual practice to stay up to date on the newest advances in the area. Our debt collection professionals are experts in state and federal debt collection laws and regulations, and they follow them with the highest professionalism.

Debt recovery strategies change depending on the sector. We have collected debts from a variety of businesses over the years and have developed expert dexterity in collecting debts connected to invoices, orders, and contracts.

During our years of experience in this field we have collected debts from various industries and have gained professional dexterity in collect debts related to Invoices, Order and Contractual. Here is a brief run down:

Invoice Debts

Order/Penalty Debts

Contractual Obligations


No Upfront Fees

We earn our money by being successful, not for providing letter templates. We are confident in our ability to recover your debt and receive our commission only your money is confirmed in our audited trust account. A debt is not paid until the money is in the bank.

No Recovery, No Commission *

Yes, that’s our spiel. We don’t charge commission if we are not able to recover your debt. We built our business by earning our money by collecting yours.

No Monthly Membership Fees

We do not charge you any upfront fees or membership fees.

Personal Touch

We don’t use an impersonal call center approach. Instead our trained and experienced account managers (AMs) work closely with our clients and debtors to figure out the best debt recovery strategy. We have the skills to understand debtors and their situation, which helps us to recover our clients’ debt without taking any unnecessary courses of action.

No Monthly Minimum Debts

We do not have monthly minimum debt placement requirements.

Expert In-house Team

Our team is full of experienced debt recovery experts, that are well versed and highly trained to work in line with local laws and regulations. As part of our standard procedure, our team undergoes periodic training in order to remain abreast of the latest developments in the field.

Cloud Recovery Services

We were ahead of our time when we took our business operations online to eliminate the need for our clients to call us for updates on the recovery process. Our state of the art completely online services keep you well-informed of the recovery operation in real time.

Local Recovery Services

Our team of debt recovery specialists are experts in state-specific and federal debt collection rules & regulations and abide by them with the utmost professionalism.

Debts of all Sorts

No matter the type of your debt, our collectors are trained in recovering debts strategically and by fully complying with local laws in all Australia & NZ territories.

Clients That Trust Us

Frequently Asked Question

What are your speciality debt collection areas?

Strategies for recovering debt differ from one industry to another. During our years of experience in this field we have collected debts from various industries, and have gained professional dexterity in collect debts related to Invoices, Order and Contractual. Here is a brief run down:

Invoice debts

  • Retailer accounts
  • Wholesalers
  • Real estate agents marketing reimbursements
  • Real estate agents’ sales commissions
  • Completed building & maintenance jobs

Order/Penalty Debts

  • Court orders post judgement
  • Tribunal orders for tenancy matters

Contractual Obligations

  • RTO’s and training organisation fees
  • Immigration consultants
  • Commissions & claw backs
  • Building industry
  • Rentals
  • Aged care providers
  • Membership and cancellation fees
  • Gymnasiums and health clubs
  • ISP’s & Telco’s
Do you provide debt recovery services near me?

Yes, we do. And if you are searching for a debt recovery agency near you, your search ends here. We service Australia and New Zealand. We operate in all Australian jurisdictions and licensed in all jurisdictions with presence in Victoria, New South Wales, Queensland and through our offices in Melbourne, Sydney, and Brisbane. If our office is not located near you, no worries. Just send us your debt and contact details and we will let you know the ways we can help you.

Do you offer free appraisal & quote for recovering my debt?

Assess your debt, including quality of the case, process and the commission you would pay, if we are successful in recovering the debt by trying eCollect’s proprietary debt assessment tool – Debt Terminator.

It’s a complete online tool and is absolutely free. You have no obligations to follow through with the quote. We will never chase you if you don’t get back to us, after receiving a quote. Alternatively, if you have questions, feel free to send them across.

Assess The Status of Your Debt in
Three Easy Steps.

No-Obligation, Absolutely Free
Debt Assessment & Quote Services

Not sure where to start or have questions?

Send us your queries & we will help you in getting started.

* Some Terms & Conditions Apply