Debt collectors Queensland

One of Australia’s best Debt Collection agencies, eCollect, will provide you with a free, no-obligation assessment. You will receive fully trained debt collectors who are experts in collecting debts


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eCollect provides fast, professional, and ethical debt collection services to Queensland and its surrounding areas. Our debt collection services in Queensland are second to none with over 25 years of experience in debt collection and recovery. eCollect is among Queensland’s top collection agencies for debt collection.

At eCollect, our experts are equipped with the knowledge and experience necessary to collect debts throughout Australia. We comply with all laws and regulations outlined by the Government of Victoria. In conjunction with the Australian Competition and Consumer Commission, the Government of Australia has also released guidelines on the job for debt collectors.

We believe in considering all available options for debt collection throughout the collection process. We adhere to all laws and regulations set forth by the government and state of Victoria. Our company offers no joining fees, we collect any debt valued at $250 or more.

No collection, no charge is what we will apply to the collection of your ledger of debts. Our compensation depends solely on our ability to collect money from your debtors.

Court filing fees, service fees, and solicitors professional fees incurred in the process of issuing a summons (Statement of Claim) and subsequently enforcing your claim are added to the debt and are legally recoverable as part of the amount claimed from the debtor. The fee is paid in full along with any other disbursements and is deducted from the first payment each individual debtor makes.

As an accounting service, we only charge a commission on the pro-rata collection of each account’s original debt and accrued interest. Debt collection commission structures (ranging from 40% to 5%) are negotiated based on the age, size, and the number of debts to be collected.

With a focus on assertive debt collection in Queensland and the surrounding areas, our debt collectors are fast and effective! Feel free to reach out to us today for more information, questions or concerns.


No fees up front.

For debt collection services, there are no additional fees or commitments. It is completely free!

No Resolution No Charge

We do not charge a commission until you are successfully repaid.

No Monthly Membership Fees

We do not charge you any upfront fees or membership fees.

Well-versed Collectors!

Our debt collection team has over 20 years of experience to offer you.

No Monthly Minimum Debts

We do not have monthly minimum debt placement requirements.

Compliance with the Industry

It is eCollect’s policy to adhere to a strict Code of Ethics and Statement of Compliance. Every action we take is aligned with our mission, goals, and objectives, which are to recover your bad debts. We also value your privacy.

Updates are available all the time.

The online debt form allows you to lodge a debt and access your account at any time. Access your account at any time.

Experimentation in the Area

Our company is based in Australia with offices in Melbourne, New South Wales, Queensland, and Victoria, among other places. In order to collect your bad debt, you’re best served by local knowledge, expertise, and service.

Debts of all Sorts

No matter the type of your debt, our collectors are trained in recovering debts strategically and by fully complying with local laws in all Australia & NZ territories.

Clients That Trust Us

Frequently Asked Questions

What is the best way to collect outstanding debts?

As part of our amicable process, we send letters, email, and make phone calls. Based on the experience of eCollect, the exact sequence of our letters and calls varies by state. eCollect sends the first correspondence within 48 hours of receiving the case.

What happens next depends on where the debt is located. After the first reminder, a follow-up call will be made between 1-10 days later. In case of no response from the nonpayer, additional reminders and phone calls are made at varying intervals.

Is there an upfront fee?

No. Generally, there are no upfront costs, we only charge commission on successful collection.

Can you collect small debts?

There is no set threshold for how much we will collect. Our rates, however, are determined by the amount of the debt.

When I withdraw a debt during the amicable process, will I be charged a fee?

During the amicable phase, you may be charged a withdrawal fee if you withdraw your case against our recommendation. At the end of our amicable phase, you are welcome to close the case for no extra fee.

Is there such a thing as an 'amicable debt collection'?

A collector can negotiate a settlement in several ways. While the debtor’s situation usually determines how settlement discussions are conducted, the process is always respectful. If the entire amount cannot be paid at once, repayment plans or deals (i.e. discounts) may be proposed.

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