Debt Recovery Melbourne

Our debt recovery services are fast, professional, and ethical in Melbourne and its surrounding areas.
For debt recovery, eCollect is among Melbourne’s top agencies.


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Instead of following a set action path, our recovering agency leverages “out of the box” thinking to pursue the best recovery option at every point in the collection cycle, regardless of whether you are a small business or a corporate client.

In Australia, our dedicated and experienced team works with businesses to achieve positive outcomes. We regularly act on behalf of clients in many interstate matters. For a business owner or accountant, cash flow is one of the most important aspects of running a successful business.

Having a consistent cash flow gives you the ability to control your running costs each week or month. As well as to remain profitable at the levels previously budgeted, allowing the company to remain stable or grow. Why, then, does the recovery of unpaid accounts often go overlooked in terms of cash flow management? The main reason often lies in our desire to have someone else do the dirty work for us.

At eCollect, we will never charge your account unless we successfully recover it. It is, therefore a no-brainer to request us to take action on even a small number of accounts, regardless of the amount owing.

We treat all actions taken on your behalf in a strictly professional and confidential manner, always keeping in mind that you may wish to do repeat business with clients who are sometimes referred to this office for collection purposes. Moreover, we offer debt recovery services for both individual debtors and business-to-business situations.

Our own success is based on the results we achieve for our clients.  The performance of our company is not simply determined by meeting and exceeding the client’s expectations, but also by the constant referrals from that client. Our debt recovery services in Melbourne are second to none, with over 25 years of experience in debt collection and recovery.

Please get in touch with us if you feel we can help your business improve its cash flow. You can reach our debt recovery team by phone or e-mail.


No fees upfront.

There are no extra charges or commitments associated with debt collection services. It’s 100% free!

No Resolution No Charge

‘No success, no charge’ is how we operate; a flat rate commission will be charged only when your debt is successfully recovered.

No Monthly Membership Fees

We do not charge you any upfront fees or membership fees.

Well-versed Collectors!

Our debt collection team has over 20 years of experience to offer you.

No Monthly Minimum Debts

We do not have monthly minimum debt placement requirements.

Compliance with the Industry

eCollect adheres strictly to a Statement of Compliance and a Code of Ethics. Our actions are aligned with our mission, goals, and objectives to help you recover bad debt.

Updates are available all the time.

If you use the online form, you can lodge a debt as well as access your account whenever you want.

Experimentation in the Area

Our company is based in Australia with offices in Melbourne, New South Wales, Queensland, and Victoria, among other places. When it comes to collecting bad debt, local knowledge, expertise, and service are best.

Debts of all Sorts

No matter the type of your debt, our collectors are trained in recovering debts strategically and by fully complying with local laws in all Australia & NZ territories.

Clients That Trust Us

Frequently Asked Questions

When should I refer a debt collection agency?

In either case, the debt should be referred after 60 or 90 days based on a 30-day term.

Is it more difficult to collect debt over 6 months old?

Yes. If you wait too long to collect a debt, it becomes more difficult to recover the debt, and if the business or company goes out of business, you may not be able to recover your debt.

How long does the process of recovering debt take?

Due to the unique nature of each debt, we are unable to give an accurate recovery timeframe. Although we attempt to recover your debts without resorting to legal action, if you approve this step, it may take six to eight months before a result is achieved. Whenever your debt is submitted for collection, the process begins immediately, and we apply constant pressure. Through the online client service, our clients can obtain up-to-date information on their accounts at any time, 24 hours a day, 7 days a week.

Do you only provide recovery services in Melbourne?

No. Licensed agents from our extensive network offer services throughout Australia. We provide complete service.. Whether you’re in Brisbane, Queensland, or Victoria, if you need help resolving your debt dispute, give us a call today.

What sets eCollect Services apart?

We have been assisting clients in the debt recovery industry for more than 25 years. Throughout our years of experience, professionalism, and successful track record, we have had a tremendous number of clients that have trusted us to help with their business. For every single client, we commit to providing exceptional customer service.

Assess The Status of Your Debt in
Three Easy Steps.

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Debt Assessment & Quote Services

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