Debt Recovery Queensland

Make use of one of Australia’s best Debt Collection agencies by requesting a no-obligation free assessment with the team at eCollect.
We provide you with fully trained debt collectors who specialise in collecting debts for SMEs.


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eCollect is one of Australia’s leading debt recovery agencies. With the utmost care taken to maintain the integrity of your brand, we are the experts at recovering outstanding debt. In a timely and cost-effective manner, our amazing and highly professional team of debt collectors will recover your debts.

The process of chasing overdue accounts can be frustrating and awkward. In addition to being financially and emotionally draining, it can lower profitability and staff morale in your business. Our goal is to become your preferred recovery management partner, freeing up your time and increasing your profitability and cash flow whilst delivering a faster result.

As required by federal and state laws, eCollect is fully licensed. Our commissions are based on the value of your debts recovered. In the case of non-collection, there is no charge.

Quality service and a total commitment to our clients are the keys to our success. Our commitment entails innovation, competence, cost-efficiency, and the skills of our highly proficient debt collectors.

Within 24 hours of receiving your referral, eCollect will attempt to reach the debtor by letter, or email, along with a phone call. Our specialists in debt recovery will take any steps necessary to locate and contact the customer depending on the nature of the debt, including field calls or skip tracing

Since 1997, we have assisted many companies and enterprises, large brands as well as small and medium companies with debt recovery services. Our collection agency collects all types of debts, whether commercial, consumer, international, or building industry debts. As of now, we have successfully handled thousands of cases in Australia. As a result of our team’s efforts and dedication, we were able to get our clients’ debts paid promptly.

Get in touch with us by filling out the online form. We will contact you within 24 hours after reviewing your request.


No fees required upfront.

No extra fees or commitments are charged for debt recovery services. There are no upfront costs!

No Resolution No Charge

Since we are so confident in our debt recovery services, we don’t charge any commissions unless we successfully resolve your case.

No Monthly Membership Fees

We do not charge you any upfront fees or membership fees.

Well-versed Collectors!

For almost 20 years, we have been collecting debts and managing credit. Join us today for the best results.

No Monthly Minimum Debts

We do not have monthly minimum debt placement requirements.

Compliance with the Industry

eCollect is committed to maintaining a strict Code of Ethics and Statement of Compliance. Throughout all our activities, we adhere to our mission, goals and objectives, which is recovering your bad debts. At the same time, we take your privacy very seriously.

Updates are available all the time.

In our quest to meet the highest standards, we regularly update our technology and software with the latest laws and regulations. As eCollect works transparently, you can always keep track of the debt recovery process online at any given time.

Experimentation in the Area

eCollect is an Australia-based company with offices in Melbourne, New South Wales, Queensland, and Victoria, among others. Local knowledge, expertise, and service are your best bet for recovering your bad debts.

Debts of all Sorts

No matter the type of your debt, our collectors are trained in recovering debts strategically and by fully complying with local laws in all Australia & NZ territories.

Clients That Trust Us

Frequently Asked Questions

When should you contact a Debt Collection Agency?

If you’re dealing with any of the below:

  • Haven’t been paid what was promised
  • Ignorance or not returning calls
  • Generally 90 days or more of unpaid/unanswered requests
  • Debts must not exceed six (6) years old
Can I lose my customer if I hire a collection agency to pursue the debt?

When pursuing a debt, it is important to engage a debt collector who has a good reputation and does not use threatening tactics. Debt collectors must also be aware of debtors’ rights before employing them. By using debt collection agencies, you send a strong message that invoices will not be ignored. In the end, it is your right to collect money owed to you by your customer.

If a customer is always paying your invoices late and causing cash flow problems, then it is better to lose that customer than to have one who disrespects your business.

Do debt collectors only focus on the big companies?

This is true for some debt collection firms. However, there are many debt collection firms (such as eCollect) that specialise in small to medium businesses and their debt collection needs. Any outstanding debt you have with your customers can be recovered regardless of the size of your business.

How can you find a debtor if they have relocated?

As bad debts rise, consumer credit stress increases, and mobility remains high, your debtors may move. With eCollect, we subscribe to a variety of databases that allow us to quickly locate and cross-check your debtors against a variety of reliable and comprehensive data sources. This allows us to find people much more efficiently. Get your cash flow back on track with our service by locating your debtors faster.

How do I determine what services I need?

Our initial consultation will help you determine what services are best for you. The needs of each client vary. Additionally, every debt is unique, so it needs to be handled differently to achieve the best results.

Assess The Status of Your Debt in
Three Easy Steps.

No-Obligation, Absolutely Free
Debt Assessment & Quote Services

Not sure where to start or have questions?

Send us your queries & we will help you in getting started.

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