Government debt recovery requires ethical conduct, strict compliance and complete transparency. eCollect delivers secure, risk-free, results-driven recovery for local, state and federal agencies across Australia and New Zealand. We balance firm action with sensitivity toward public perception, vulnerable cohorts and statutory requirements, ensuring compliance at every step.
Government portfolios carry strict compliance obligations, high volumes of debt and reputational scrutiny. Agencies must engage debtors ethically, protect vulnerable individuals and maintain transparent audit trails. Traditional methods often rely on costly litigation. Specialist recovery provides a secure, compliant and risk-free model that aligns with public-sector governance, improves recovery outcomes and supports value-for-money principles.
A secure, compliant workflow tailored to statutory obligations, vulnerability frameworks and departmental recovery requirements.
How we operate for government clients
No-recovery, no-charge model aligned with public value principles
Secure, auditable reporting through a dedicated online portal
Strict adherence to statutory, privacy and ASIC/ACCC frameworks
Dedicated government-trained account managers
Escalation through in-house legal services when formally approved
We deliver compliant, auditable and transparent recovery aligned to public-sector expectations.
Business Development Manager – Your primary contact for onboarding, process design, training and integration. Commission-based and fully aligned with your outcomes.
Account Manager – A finance-specialised collector managing all recovery stages from lodgement to completion.
eCollect Senior Management – Available when additional oversight or escalation is required.
Every client is different, so we built our service to support you at every level.
Florio...
Company (optional)
eCollect sharper than your normal collection agency. They work your file from start to end and always keep you informed of their progress each step of the way to final collection. Your account manager is passionate and keen to bring you positive results.
Accounting & Bookkeeping
Mike D
Accounting & Bookkeeping
With many franchisees, we needed a partner who could assist with outstanding debts. eCollect provide a great solution, and franchisees find the help and support fast and simple.
- Accounting & Bookkeeping
Matt M
McArthur
A solid outcome with 100% of the debt paid and a strong legal recovery. Their relentless follow-up and guidance from E C Legal delivered an excellent result.
Accounting & Bookkeeping
Yes. We operate under ASIC/ACCC guidelines, privacy laws, departmental policy frameworks and vulnerability protocols, with full audit trails.
No. You only pay commission on successful recoveries. There are no upfront fees.
Yes. Many agencies begin with a no-cost trial to assess performance before progressing to tender or contract.
We follow government hardship and vulnerability frameworks, ensuring ethical contact and appropriate escalation.
Debtor details, evidence of debt (invoice, notice, statutory instrument) and confirmation the matter is not under review.
Immediately, once documentation is received.
From sole traders to national firms, we recover debts across 20+ sectors.
We make debt recovery simple, fast and results-driven. Upload your files, track progress in real-time and only pay when we collect.
Level 9, 461 Bourke Street, Melbourne VIC 3000
Level 6, 115 Pitt Street Sydney NSW 2000
Level 38/71 Eagle Street Brisbane QLD 4000
27E/16 Gore Street, Auckland Central, Auckland 1010
erecoveries.co.uk
Government debt recovery requires ethical conduct, strict compliance and complete transparency. eCollect delivers secure, risk-free, results-driven recovery for local, state and federal agencies across Australia and New Zealand. We balance firm action with sensitivity toward public perception, vulnerable cohorts and statutory requirements, ensuring compliance at every step.
Government portfolios carry strict compliance obligations, high volumes of debt and reputational scrutiny. Agencies must engage debtors ethically, protect vulnerable individuals and maintain transparent audit trails. Traditional methods often rely on costly litigation. Specialist recovery provides a secure, compliant and risk-free model that aligns with public-sector governance, improves recovery outcomes and supports value-for-money principles.
A secure, compliant workflow tailored to statutory obligations, vulnerability frameworks and departmental recovery requirements.
How we operate for government clients
No-recovery, no-charge model aligned with public value principles
Secure, auditable reporting through a dedicated online portal
Strict adherence to statutory, privacy and ASIC/ACCC frameworks
Dedicated government-trained account managers
Escalation through in-house legal services when formally approved
We deliver compliant, auditable and transparent recovery aligned to public-sector expectations.
Business Development Manager – Your primary contact for onboarding, process design, training and integration. Commission-based and fully aligned with your outcomes.
Account Manager – A finance-specialised collector managing all recovery stages from lodgement to completion.
eCollect Senior Management – Available when additional oversight or escalation is required.
Every client is different, so we built our service to support you at every level.
Florio...
Company (optional)
eCollect sharper than your normal collection agency. They work your file from start to end and always keep you informed of their progress each step of the way to final collection. Your account manager is passionate and keen to bring you positive results.
Accounting & Bookkeeping
Mike D
Accounting & Bookkeeping
With many franchisees, we needed a partner who could assist with outstanding debts. eCollect provide a great solution, and franchisees find the help and support fast and simple.
- Accounting & Bookkeeping
Matt M
McArthur
A solid outcome with 100% of the debt paid and a strong legal recovery. Their relentless follow-up and guidance from E C Legal delivered an excellent result.
Accounting & Bookkeeping
Yes. We operate under ASIC/ACCC guidelines, privacy laws, departmental policy frameworks and vulnerability protocols, with full audit trails.
No. You only pay commission on successful recoveries. There are no upfront fees.
Yes. Many agencies begin with a no-cost trial to assess performance before progressing to tender or contract.
We follow government hardship and vulnerability frameworks, ensuring ethical contact and appropriate escalation.
Debtor details, evidence of debt (invoice, notice, statutory instrument) and confirmation the matter is not under review.
Immediately, once documentation is received.
From sole traders to national firms, we recover debts across 20+ sectors.
We make debt recovery simple, fast and results-driven. Upload your files, track progress in real-time and only pay when we collect.
Level 9, 461 Bourke Street, Melbourne VIC 3000
Level 6, 115 Pitt Street Sydney NSW 2000
Level 38/71 Eagle Street Brisbane QLD 4000
27E/16 Gore Street, Auckland Central, Auckland 1010
erecoveries.co.uk
