Service providers deliver work first and rely on clients to honour payment terms. When they do not, cash flow, staffing and operations are immediately affected. eCollect recovers overdue accounts for service-based businesses across Australia and New Zealand using ethical, structured, industry-informed strategies tailored to professional services, trades, subscription platforms and app-based models.
Service-based debts involve completed work, digital approvals, subscription usage, cancellations and disputes about late or service fees. Many debtors consume the service and then refuse payment or exploit online anonymity. These situations require firm, commercially realistic negotiation and clear documentation handling. Specialist recovery ensures compliance, preserves client relationships where possible and restores operational cash flow.
A tailored workflow for completed services, subscription usage, cancellations and digitally agreed terms.
How we recover service-based debts
Recovery for completed services, usage fees and unpaid engagements
Handling of cancellation disputes, late fees and ongoing service terms
Strategies for digital, app-based and subscription-model agreements
High-volume systems for micro-payments and low-value charges
Escalation through in-house legal services when appropriate
We recover service-based debts using commercial, compliant and industry-specific strategies.
Business Development Manager – Your primary contact for onboarding, strategy, training and bulk uploads. Works on commission — aligned to your results.
Account Manager – Your debt collection specialist who manages every matter from lodgement to completion.
eCollect Senior Management – Available whenever additional support or oversight is required.
Every client is different, so we built our service to support you at every level.
Florio...
Company (optional)
eCollect sharper than your normal collection agency. They work your file from start to end and always keep you informed of their progress each step of the way to final collection. Your account manager is passionate and keen to bring you positive results.
Accounting & Bookkeeping
Mike D
Accounting & Bookkeeping
With many franchisees, we needed a partner who could assist with outstanding debts. eCollect provide a great solution, and franchisees find the help and support fast and simple.
- Accounting & Bookkeeping
Matt M
McArthur
A solid outcome with 100% of the debt paid and a strong legal recovery. Their relentless follow-up and guidance from E C Legal delivered an excellent result.
Accounting & Bookkeeping
Professional services, trades, digital services, subscription fees, usage charges, cancellation fees, app-based bookings and commercial service agreements.
Yes. We are industry leaders in micro-debt recovery with specialised high-volume systems.
Contact details, invoices, service records, contracts, usage logs or digital agreement evidence.
No. You only pay commission when we successfully recover your money.
Immediately once required documentation is received.
From sole traders to national firms, we recover debts across 20+ sectors.
We make debt recovery simple, fast and results-driven. Upload your files, track progress in real-time and only pay when we collect.
Level 9, 461 Bourke Street, Melbourne VIC 3000
Level 6, 115 Pitt Street Sydney NSW 2000
Level 38/71 Eagle Street Brisbane QLD 4000
27E/16 Gore Street, Auckland Central, Auckland 1010
erecoveries.co.uk
Service providers deliver work first and rely on clients to honour payment terms. When they do not, cash flow, staffing and operations are immediately affected. eCollect recovers overdue accounts for service-based businesses across Australia and New Zealand using ethical, structured, industry-informed strategies tailored to professional services, trades, subscription platforms and app-based models.
Service-based debts involve completed work, digital approvals, subscription usage, cancellations and disputes about late or service fees. Many debtors consume the service and then refuse payment or exploit online anonymity. These situations require firm, commercially realistic negotiation and clear documentation handling. Specialist recovery ensures compliance, preserves client relationships where possible and restores operational cash flow.
A tailored workflow for completed services, subscription usage, cancellations and digitally agreed terms.
How we recover service-based debts
Recovery for completed services, usage fees and unpaid engagements
Handling of cancellation disputes, late fees and ongoing service terms
Strategies for digital, app-based and subscription-model agreements
High-volume systems for micro-payments and low-value charges
Escalation through in-house legal services when appropriate
We recover service-based debts using commercial, compliant and industry-specific strategies.
Business Development Manager – Your primary contact for onboarding, strategy, training and bulk uploads. Works on commission — aligned to your results.
Account Manager – Your debt collection specialist who manages every matter from lodgement to completion.
eCollect Senior Management – Available whenever additional support or oversight is required.
Every client is different, so we built our service to support you at every level.
Florio...
Company (optional)
eCollect sharper than your normal collection agency. They work your file from start to end and always keep you informed of their progress each step of the way to final collection. Your account manager is passionate and keen to bring you positive results.
Accounting & Bookkeeping
Mike D
Accounting & Bookkeeping
With many franchisees, we needed a partner who could assist with outstanding debts. eCollect provide a great solution, and franchisees find the help and support fast and simple.
- Accounting & Bookkeeping
Matt M
McArthur
A solid outcome with 100% of the debt paid and a strong legal recovery. Their relentless follow-up and guidance from E C Legal delivered an excellent result.
Accounting & Bookkeeping
Professional services, trades, digital services, subscription fees, usage charges, cancellation fees, app-based bookings and commercial service agreements.
Yes. We are industry leaders in micro-debt recovery with specialised high-volume systems.
Contact details, invoices, service records, contracts, usage logs or digital agreement evidence.
No. You only pay commission when we successfully recover your money.
Immediately once required documentation is received.
From sole traders to national firms, we recover debts across 20+ sectors.
We make debt recovery simple, fast and results-driven. Upload your files, track progress in real-time and only pay when we collect.
Level 9, 461 Bourke Street, Melbourne VIC 3000
Level 6, 115 Pitt Street Sydney NSW 2000
Level 38/71 Eagle Street Brisbane QLD 4000
27E/16 Gore Street, Auckland Central, Auckland 1010
erecoveries.co.uk
