Hospitality debt often extends well beyond the invoice amount. Upfront costs for produce, staffing, preparation and last-minute cancellations place immediate pressure on cash flow. eCollect recovers overdue invoices professionally and with full understanding of the hospitality industry, helping restaurants, cafes, venues, caterers and hotels stay financially stable.
Hospitality margins are tight, costs are upfront and payments are often delayed by cancellations, corporate accounts, dishonoured payments or billing disputes. Asking customers for overdue fees can strain relationships and consume valuable administrative time. General debt collection does not reflect the speed, sensitivity or operational realities of hospitality. Specialist recovery protects your cash flow, reputation and client relationships while allowing your team to stay focused on service.
A tailored, fast-acting workflow designed for hospitality’s unique pressures — upfront costs, cancellations, perishables and urgent cash-flow needs.
How we recover hospitality debts
Recovery for unpaid supplier invoices and food or beverage accounts
Action on event cancellations, venue hire, catering and accommodation debts
Management of bounced or dishonoured payments
Recovery of corporate event and group dining accounts
Skilled handling of clients who avoid or delay payment
We relieve your staff of difficult conversations and recover overdue revenue quickly.
Business Development Manager – Your primary contact for onboarding, process design, training and integration. Commission-based and fully aligned with your outcomes.
Account Manager – A finance-specialised collector managing all recovery stages from lodgement to completion.
eCollect Senior Management – Available when additional oversight or escalation is required.
Every client is different, so we built our service to support you at every level.
Florio...
Company (optional)
eCollect sharper than your normal collection agency. They work your file from start to end and always keep you informed of their progress each step of the way to final collection. Your account manager is passionate and keen to bring you positive results.
Accounting & Bookkeeping
Mike D
Accounting & Bookkeeping
With many franchisees, we needed a partner who could assist with outstanding debts. eCollect provide a great solution, and franchisees find the help and support fast and simple.
- Accounting & Bookkeeping
Matt M
McArthur
A solid outcome with 100% of the debt paid and a strong legal recovery. Their relentless follow-up and guidance from E C Legal delivered an excellent result.
Accounting & Bookkeeping
Yes. We frequently recover losses from cancelled events, catering bookings, venue hire and corporate functions.
Absolutely. We recover food, beverage, alcohol and wholesale supply debts for hospitality operators.
We review your documentation and manage dispute communication professionally to secure a fair outcome.
Yes. We accept debts of all sizes, including small overdue invoices and multi-period arrears.
No. You pay nothing unless we successfully recover your money.
Yes. We can structure simple workflows for lodging hospitality debts consistently and efficiently.
From sole traders to national firms, we recover debts across 20+ sectors.
We make debt recovery simple, fast and results-driven. Upload your files, track progress in real-time and only pay when we collect.
Level 9, 461 Bourke Street, Melbourne VIC 3000
Level 6, 115 Pitt Street Sydney NSW 2000
Level 38/71 Eagle Street Brisbane QLD 4000
27E/16 Gore Street, Auckland Central, Auckland 1010
erecoveries.co.uk
Hospitality debt often extends well beyond the invoice amount. Upfront costs for produce, staffing, preparation and last-minute cancellations place immediate pressure on cash flow. eCollect recovers overdue invoices professionally and with full understanding of the hospitality industry, helping restaurants, cafes, venues, caterers and hotels stay financially stable.
Hospitality margins are tight, costs are upfront and payments are often delayed by cancellations, corporate accounts, dishonoured payments or billing disputes. Asking customers for overdue fees can strain relationships and consume valuable administrative time. General debt collection does not reflect the speed, sensitivity or operational realities of hospitality. Specialist recovery protects your cash flow, reputation and client relationships while allowing your team to stay focused on service.
A tailored, fast-acting workflow designed for hospitality’s unique pressures — upfront costs, cancellations, perishables and urgent cash-flow needs.
How we recover hospitality debts
Recovery for unpaid supplier invoices and food or beverage accounts
Action on event cancellations, venue hire, catering and accommodation debts
Management of bounced or dishonoured payments
Recovery of corporate event and group dining accounts
Skilled handling of clients who avoid or delay payment
We relieve your staff of difficult conversations and recover overdue revenue quickly.
Business Development Manager – Your primary contact for onboarding, process design, training and integration. Commission-based and fully aligned with your outcomes.
Account Manager – A finance-specialised collector managing all recovery stages from lodgement to completion.
eCollect Senior Management – Available when additional oversight or escalation is required.
Every client is different, so we built our service to support you at every level.
Florio...
Company (optional)
eCollect sharper than your normal collection agency. They work your file from start to end and always keep you informed of their progress each step of the way to final collection. Your account manager is passionate and keen to bring you positive results.
Accounting & Bookkeeping
Mike D
Accounting & Bookkeeping
With many franchisees, we needed a partner who could assist with outstanding debts. eCollect provide a great solution, and franchisees find the help and support fast and simple.
- Accounting & Bookkeeping
Matt M
McArthur
A solid outcome with 100% of the debt paid and a strong legal recovery. Their relentless follow-up and guidance from E C Legal delivered an excellent result.
Accounting & Bookkeeping
Yes. We frequently recover losses from cancelled events, catering bookings, venue hire and corporate functions.
Absolutely. We recover food, beverage, alcohol and wholesale supply debts for hospitality operators.
We review your documentation and manage dispute communication professionally to secure a fair outcome.
Yes. We accept debts of all sizes, including small overdue invoices and multi-period arrears.
No. You pay nothing unless we successfully recover your money.
Yes. We can structure simple workflows for lodging hospitality debts consistently and efficiently.
From sole traders to national firms, we recover debts across 20+ sectors.
We make debt recovery simple, fast and results-driven. Upload your files, track progress in real-time and only pay when we collect.
Level 9, 461 Bourke Street, Melbourne VIC 3000
Level 6, 115 Pitt Street Sydney NSW 2000
Level 38/71 Eagle Street Brisbane QLD 4000
27E/16 Gore Street, Auckland Central, Auckland 1010
erecoveries.co.uk
